Hall Graphics - Resources and Support

Frequently Asked Questions

Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

Here you'll find answers to common questions our customers ask. Just start by following one of the links below.

How long does it take for you to complete my order?
What is a "proof"?
Why do I need to look at a proof if I've already given you everything I need to have done?
Do I still need to approve a proof if I bring my work in on disk?
How do I go about getting an estimate from you?
What are the different paper types?
How do I convert my ideas to paper?
What size do the paper come in?
What weight do papers come in?

How long does it take for you to complete my order?
Most order we complete in 3-4 days. There are few special items that require a longer time. Describe our project to us and we can give you a better idea.
What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store.
Why do I need to look at a proof if I've already given you everything I need to have done?
We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered. Please take the time to check the fine details like your contact information.
Do I still need to approve a proof if I bring my work in on disk?
Yes, since each software use fonts different and some software will change fonts without any indication. We find works and pictures shift in certain common software like Microsoft Office products. So, we ask you to review the proof in pdf.
How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of us.
What are the different paper types?
There is a huge range of paper types to choose from. When you want the right paper for a job or you want something different to make a special result it can be difficult to know what paper type to choose or what type will work best. We have listed the most common types of paper and where they are normally used.
Coated papers and boards (also called 'art' papers and boards)
Available in gloss, matt or silk (sometimes known as semi-matt or satin) finishes, they are usually used for printing full color leaflets and brochures. They give excellent 'lift' to images and solid color, and accept UV varnishes. Gloss papers tend to be used for leaflets and flyers whereas matts and silks tend to be used for prestige brochures and reports. They work well with contrasting laminates and UV varnish finishes. Matt and silk papers with heavy, dark solids (particularly dark blues) can sometimes present drying and rubbing problems, but can be sealed with a machine varnish. Gloss papers and boards usually dry more quickly and present fewer drying problems. Coated papers are available in white, cream and ivory colors.
Stationery Papers
These are usually used for printing letterheads and compliments slips, and report papers. They are available in 'Wove', 'Laid' and Textured finishes. Wove is a smooth finish which is more popular today for modern businesses. Laid is more traditional and has become less popular in recent years. It is still widely used by more traditional organizations and for things like menus where a traditional feel is required. Textured papers are ideal where an individual look is required but they are not widely used for stationery. Stationery papers are available in white and a range of pastel colors.
Uncoated papers and board, cartridges and bond papers
These are mainly used for single and two color booklets, leaflets and business forms and documents which don't require carbonless copies. Often used for programmers, instruction manuals and application forms, they are available in white and a range of colors.

Carbonless Papers
Carbonless papers are used for producing multi-part business forms where copies of the completed document need to be circulated to different departments. They are called carbonless because they don't need to have a carbon paper inserted between each leaf to create a copy of the original. They are mainly used for producing hand-written order pads, delivery notes, requisitions etc. Carbonless papers are also used for producing documents printed on high speed impact printers, such as invoices.
Digital Printing Papers
These are specially formulated 'dust free' papers which are designed for use with digital printing machines. They have an appearance of gloss art. Uncoated papers are available for stationery type applications and these also have a very smooth finish.

Creative Papers and Boards
When you want to really stand out or create a different look, there are a number of different types of textured and color papers and boards. Some of these will accept four color process printing and images very well, whilst others are only suitable for printing in spot colors. Available in a wide range of colors and finishes.
Metallic Finished Boards
These boards are usually only used for brochure covers and for special inserts. They are available in a range of colors and textures.
How do I convert my ideas to paper?
We are experts on taking you ideas and converting them to paper. We have been doing this for a while and have many ideas to share with you. You can use our online contact us form and give us the details of our project. Better yet, you can stop by our store and we discuss different options.
What size do the paper come in?
In the US the paper come in standard letter (8.5 x 11 inch), legal (8.5 x 14 inch) and tabloid (11 x 17 inch) sizes. If you want know about all the different size available, check out this link Paper Sizes.

What weight do papers come in?
This is topic in itself that is based on history and what paper mills are producing these days. To make your life easier, talk to one of us and we can simply the terms. If you really interesting in learning the details check out this link Paper Weights and Density .